How Important is it to Order Parts Directly From the Manufacturer of My Scrap Equipment?
Maintaining heavy equipment like scrap loggers and balers is critical to ensuring smooth operations in scrap yards and recycling facilities. When parts need replacing, you’re faced with a choice: order directly from the original equipment manufacturer (OEM) or opt for generic, aftermarket parts. While the latter may seem like a cost-saving shortcut, there are significant factors […]
How Important is Customer Service in Your Scrap Logger/Baler Purchasing Process?
At the beginning of the purchasing process, customer service is mostly a hypothetical issue, as sales teams are incentivized to make the buying process as easy and hassle-free as possible. But a few years into operation, if something goes wrong, will the company still be there for you? Downtime is costly, and every day it […]
