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How Important is Customer Service in Your Scrap Logger/Baler Purchasing Process?

How Important is Customer Service in Your Scrap Logger/Baler Purchasing Process?

At the beginning of the purchasing process, customer service is mostly a hypothetical issue, as sales teams are incentivized to make the buying process as easy and hassle-free as possible. But a few years into operation, if something goes wrong, will the company still be there for you? Downtime is costly, and every day it […]